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  1. Introduction

Welcome to Endoca Pty Ltd’s online store (https://endoca.com.au). By accessing our site and making a purchase, you agree to comply with and be bound by these terms and conditions. Please read them carefully before placing an order.

  1. Products and Services

Endoca provides high-quality products. The descriptions and specifications of products are based on manufacturer information and are provided for informational purposes only. We do not make any guarantees regarding specific health outcomes or effects from using our products.

  1. Pricing

All prices on our site are in Australian dollars (AUD) and include any applicable taxes. We reserve the right to change prices at any time without prior notice. The price for a product at the time of purchase will be the price reflected at checkout.

  1. Orders and Payment

Orders are processed once payment is confirmed. We accept payments through our secure payment gateway, which supports major credit cards and other payment methods as indicated at checkout.

  • Order Confirmation: You will receive an email confirmation after placing an order. This does not guarantee acceptance of the order, as certain factors (e.g., inventory availability) may impact fulfillment.
  • Order Modifications and Cancellations: You may modify or cancel an order within 24 hours of placement by contacting our customer support team, provided the order has not yet been shipped.
  1. Shipping and Delivery
  • Shipping Times: We aim to process and dispatch orders within 1-2 business days. Estimated delivery times vary by location.
  • Shipping Charges: Shipping fees are calculated at checkout and are based on the delivery address and selected shipping method.
  • Delayed or Lost Orders: In the event of delayed or lost orders, please contact our support team.
  1. Returns and Refunds

We accept returns for items in their original, unused condition within [number of days] days of receipt.

  • Refunds: Refunds are processed within 5  business days of receiving the returned item.
  • Return Shipping Costs: Customers are responsible for return shipping costs unless the item was defective or incorrect upon arrival.
  1. Use of Products

Endoca products are intended for responsible use as indicated. We are not liable for any adverse effects resulting from misuse.

  1. Intellectual Property

All content on our website, including images, text, and product descriptions, is the intellectual property of Endoca Pty Ltd and may not be used without permission.

  1. Limitation of Liability

To the extent permitted by law, Endoca Pty Ltd shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

  1. Privacy Policy

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

  1. Changes to Terms and Conditions

Endoca Pty Ltd reserves the right to modify these terms and conditions at any time. Changes will be effective upon posting on our website. Continued use of the site after changes constitutes acceptance of the new terms.

  1. Contact Us

For questions about these terms or assistance with your order, please contact us at email: info@endoca.com.au or phone: 1300 852 796.