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Introduction

Endoca Pty Ltd (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This privacy policy outlines how we collect, use, disclose, and protect your personal information when you use https://endoca.com.au/ (the “Site”) and our related services.

  1. Information We Collect

We collect and use various types of personal information to provide you with the best possible experience and fulfill your orders.

  • Personal Information: When you place an order, create an account, or contact us, we collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.
  • Device Information: We automatically collect information about the device you use to access our Site, such as your IP address, browser type, and operating system, as well as data about how you interact with our Site.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track site usage, improve functionality, and deliver personalized content. You can adjust your cookie settings in your browser.
  1. How We Use Your Information

The information we collect is used for several purposes, including:

  • Processing Orders: To process your orders and provide updates on your purchase.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Marketing: With your consent, we may send you promotional offers, newsletters, or information about new products.
  • Improvement of Services: To analyze usage patterns and improve our website, products, and services.
  • Compliance: To comply with legal obligations and protect the rights, property, or safety of Endoca, our customers, and others.
  1. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share information with trusted third parties to provide you with our services:

  • Service Providers: We share information with third-party providers who assist with order fulfillment, payment processing, delivery, and other business functions.
  • Compliance and Legal Obligations: We may disclose information if required by law or in response to valid legal requests.
  1. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

  1. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal or reporting obligations. After this period, we securely delete or anonymize the data.

  1. Your Rights

You have rights concerning your personal information, including:

  • Access and Correction: You may request access to or correction of your personal data.
  • Data Portability: You have the right to request a copy of your data in a structured, machine-readable format.
  • Withdrawal of Consent: You may opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
  1. Cookies and Tracking

We use cookies to enhance your browsing experience. You can manage cookies through your browser settings. For more information, please refer to our [Cookie Policy].

  1. Links to Other Websites

Our Site may contain links to external websites. This privacy policy applies only to our Site, and we are not responsible for the privacy practices of other websites.

  1. Changes to Our Privacy Policy

We reserve the right to modify this policy at any time. Changes will be effective upon posting to the Site, and we encourage you to review it periodically.

  1. Contact Us

For questions about these terms or assistance with your order, please contact us at